If you are in charge of hiring for your company or organization, partnering with a consumer reporting agency (CRA) to help find the best candidate for your open positions will most likely be a decision you will not regret; unless you don’t do your research. A respectable consumer reporting agency will deliver speedy, precise, and inclusive reports; utilizing sound practices to ease your risks and enable you to hire the right people. However, not all CRAs follow the rules.
There currently is no regulatory agency to oversee Consumer Reporting Agencies (CRAs) that perform background screens. It is imperative to research a CRA before you sign a contract. By performing due diligence, you not only protect yourself, but you protect your organization. When hiring a background screening company by following this guide:
Make sure that they are an active member of the National Association of Background Screeners, or the NAPBS. While not a guarantee, membership in NAPBS gives you a good indication that the company is staying current with best practices and changing legislation.
Perform an internet examination on the company you are considering to hire by entering the company name, followed by ‘lawsuit’ in a search engine. The results will let you know if the company has ever been (or at least recently) in trouble with the law due to poor company practices.
Third we recommend asking for current customer referrals. It is always good to get a third party opinion, especially when it involves both money and people. A customer referral will let you know what strengths and weaknesses a company has.